Clik here to view.
How to patch Office365 Click-to-Run installations efficiently with Ivanti EPM
UpdatedWe've implemented a new method for patching Office 365. Please review How To: Patch Office 365. Introduction As we all know, the latest release of Office from Microsoft comes in 2 flavors. A...
View ArticleClik here to view.
About Patch and Compliance Manager 9.6 new permissions options for editing...
OverviewAdditional control over who can edit and import definitions has been added in LDMS 9.6 Service Pack 1. Previously anyone with the "Edit" right for "Patch and Compliance" could edit all...
View ArticleError: "Failed to apply compliance settings" during vulnerability scan return...
Issue"Failed to apply compliance settings" during vulnerability scan. Steps to reproduce issue Right click on the device to run compliance scan, it gives error "unable to get compliance settings from...
View ArticleHow To: Establish a Patch and Compliance Baseline Patch Group
This document assumes that you are getting started with patching, or that you are redesigning your patch processes at a high level. Before applying any patches you should familiarize yourself with the...
View ArticleAbout Ivanti EPM Distribution and Patch settings
The Distribution and Patch Settings are at the core of the patching process. These settings are stored on the core server and are updated automatically when vulscan runs. That means if you change the...
View ArticleClik here to view.
How To: Import/Export Patch Content
Purpose This document outlines how to import and export Patch Content/Definitions. This can be useful to know when moving content between Ivanti EPM Cores. Example:Export Custom Definitions on one...
View ArticleClik here to view.
Issue: Repair Tasks Not Showing After Portal Refreshes
Purpose This article explains the behavior of optional and recommended Patch Repair tasks as they relate to the Ivanti EPM Portal.Symptoms When creating a patch repair task as a policy, and setting the...
View ArticleError: "Length of LOB data (XXXXXX) to be replicated exceeds configured...
Issue The following error may be observed when downloading Patch and Compliance Manager definition content:VulnerabilityTOC.SaveToDBThread.2 : Vulnerability.UpdateVulnerabilityLeanXML failed: The...
View ArticleClik here to view.
How to start CBA8 with custom definition
DescriptionWhen installing the agent generated from the 9.6 core, we observe that remote control and agent status does not function from the Console. Upon further inspection i verified and found these...
View ArticleIssue: High CPU load and slow patch deployment using Ivanti EPM Patch and...
Issue When comparing the performance of Ivanti EPM Patch and Compliance Management to standard Windows Update, it was noted that deployment of Windows patches with Ivanti EPM Patch and Compliance...
View ArticleClik here to view.
How to exclude some managed devices from Patch and Compliance Manager
For security reasons, some customers may need to exclude some managed devices from the patch management feature in Ivanti EPM. For instance, this could be required for some critical computers where the...
View ArticleClik here to view.
How to troubleshoot high CPU usage from the W3WP process for LDAppVulnerability
Basic process for troubleshooting the CPU usage issue is the following:Processes using the WSVulnerabilityCore web applicationWhat is the W3WP process?Troubleshooting IISUsing the Debug Diagnostics...
View ArticleClik here to view.
Error: "Invalid XML file 951_updates.xml. There is an error in XML document...
IssueCauseResolutionStep 1Step 2Step 3Step 4 Issue Despite a valid LANDESK antivirus subscription, Security and Compliance Manager is not able any more to download the newest antivirus definition....
View ArticleIssue: Very few patches are detected for Windows 2012 server managed nodes
Issue You have some Windows 2012 servers managed by Ivanti EPM.After running the Patch and Compliance Manager, you notice that very few patches are detected for these client machines.However, if you...
View ArticleClik here to view.
How to upgrade to Internet Explorer 11 using Patch Manager
Identifying Workstations that need to upgrade to Internet Explorer 11Creating a Custom Group to include Internet Explorer 11 Patch and PrerequisitesUsing Autofix to apply Internet Explorer 11Apply...
View ArticleError: "String not found: PatchAction.39" when patching a newly imaged computer
Issue The problem typically occurs when the core is trying to patch a newly imaged machine. The error message is "String not found: PatchAction.39"The reason for this error is because the Core &...
View ArticleClik here to view.
How To Schedule Content Downloads
Purpose This article will provide a step by step in creating recurring Patch and Compliance Content Download Tasks. Step by Step: 1. Navigate to Tools>Security and Compliance>Patch and Compliance...
View ArticleClik here to view.
Error "Waiting for file lock" appears when you manually download updates
Problem:When performing “Download Updates” in the console, error message “Waiting for file lock” appears.Cause:This can happen when more than one instance of downloading updates is running...
View ArticleClik here to view.
How to troubleshoot a Patch and Compliance (vulnerability) scan
SettingsProduct LicensingRegistry KeysCoreClientGathering information for Ivanti SupportTips and TricksIvanti Patch and Compliance (vulnerability) Scan Process FlowStep 1 - Contact the Ivanti Core...
View ArticleClik here to view.
How to deploy Java patches using Ivanti Patch and Compliance Manager
About Java PatchesJava patches within Ivanti Patch and Compliance Manager contentDownload, rename and place patch in the patch locationCustom Variables Tab within the Java definitionsForce ModeDisable...
View Article