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Error "Waiting for file lock" appears when you manually download updates

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Problem:

When performing “Download Updates” in the console, error message “Waiting for file lock” appears.

Lock.png

Cause:

This can happen when more than one instance of downloading updates is running simultaneously. For example, if you try to manually download patches while a scheduled patch download task is already running.

 

Solution:

  • Kill all running VAMiner.exe processes.
  • Log off the console and log in again.
  • Reboot core server.

 

If none of the above works, try executing the following query against your Ivanti EPM database to remove the lock.

 

SELECT * FROM PatchSettings WHERE Name LIKE '%LOCK.UpdVulnLock%'

DELETE FROM PatchSettings WHERE Name LIKE '%LOCK.UpdVulnLock%'


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