Error: "Length of LOB data (XXXXXX) to be replicated exceeds configured...
Issue The following error may be observed when downloading Security and Compliance Manager definition content:VulnerabilityTOC.SaveToDBThread.2 : Vulnerability.UpdateVulnerabilityLeanXML failed: The...
View ArticleHow does LANDesk handle rescinded packages from Microsoft?
We have been handling our windows updates for servers by manual installation. Usually we wait at least two weeks after patch Tuesday, and then install updates, rebooting the servers off-hours. We would...
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Unable to login to Windows after applying Blocked Applications
Symptom After applying Application Blocking definitions from 9/24, machines are unable to log into Windows. Login attempts may get error:The RPC Server is unavailableThe device may enter a reboot loop....
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LANDESK Security and Compliance Landing Page
Important Notices LANDESK support program for Windows XP and Server 2003 patch contentUnable to login to Windows after applying Blocked Applications Initial Install and ConfigurationLANDESK Management...
View ArticleCustom Query to see the last successful patch installation date (clean/repair)?
Hello all, Trying to create a custom query to see the last successful patch installation date. What I mean by this is if you go to a machine and go to "Security and Patch Information" then go to...
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Issue: Download Updates Options Missing or show 'Do Not Remove'
Symptoms: When launching Download Updates, the Definition types and/or Languages column are missing entries, and only show: do not remove. required to make scrolling work right.do not remove. Other...
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Agent Health not working after applying sustaining hotfix 2015-0812F
Has anyone got this working? I followed the instructions at Agent Health - Install / Uninstall, Update and Repair the Agent components but have had no luck. The information returned from a security and...
View ArticleWhat are best practices maintaining a consistent LANDesk patch management...
What are best practices maintaining a consistent LANDesk patch management structure across 2 core servers? In our environment we have 2 core servers, one for the East one for the West then a rollup...
View ArticleHow to troubleshoot IIS using Log Parser Studio from Microsoft
IssueCauseKey queries to use in Log Parser Studio:For use with W3SVC1 logs:ResolutionInstall Microsoft Log Parser and Log Parser StudioIssue IIS is either not functioning or running slow. Cause Several...
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How to exclude patches from scanning by Product?
My environment does not use Mozilla Thunderbird. I would like to automatically send all Mozilla Thunderbird patches into the "Do Not Scan" status.Since there isn't a "Product" field/column, can...
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How to troubleshoot high CPU usage from the W3WP process for LDAppVulnerability
Basic process for troubleshooting the CPU usage issue is the following:Processes using the WSVulnerabilityCore web applicationWhat is the W3WP process?Troubleshooting IIS LogsUsing the Debug...
View ArticleHow to create custom definition to block a Mac application?
I see how to create a custom definition in Patch & Compliance but it is not apparent to me how to use it to block a Macintosh application. Does any one have any insite on this?
View ArticleSecurity Activity -> Activity Not Updating Dynamically
I have a question about the Activity view not updating dynamically under Security activity. We are in the process of upgrading Landesk 9.0 to 9.6 and I've been using this view (Security activity ->...
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Repair Tasks not Showing After Portal Refreshes
Purpose This article explains the behavior of optional and recommended Patch Repair tasks as they relate to the LDMS Portal.Symptoms When creating a patch repair task as a policy, and setting the task...
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How Vulscan gets the download path for patches
Purpose This article covers information on how Agents know where to download a patch from when Vulscan is running a vulnerability repair. Info When Vulscan runs, it compiles its results of missing...
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How to Import/Export Patch Content
Purpose This document outlines how to import and export LDMS Patch Content/Definitions. This can be useful to know when moving content between LDMS Cores. Example:Export Custom Definitions on one Core,...
View ArticleError: "Client user does not have administrator rights" when running...
IssueThe following error occurs when running the Vulnerability Scanner (vulscan) as a limited user:"Client user does not have administrator rights to run vulscan error" Vulscan run as an administrative...
View ArticleUnable to schedule and start a patch content download
Overview: The ability to schedule and start a patch content download is limited to administrators. A non-administrator can schedule the download but they cannot start it. Resolution: This is by the...
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How to schedule a Security Scan
Problem: How do you schedule a Security Scan to run on a client. Resolution: You can use the Create a task option in Security and Patch Manager to create a scheduled task that will run the security...
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Why certain vulnerability definitions require the patch to be manually...
DescriptionLANDesk Patch may include certain vulnerability definitions which require a manual download of the patch file. The message "Skipping manual download patch..." may be displayed in the...
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