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High CPU Usage by ISSUSER.exe

On LD 9.6 SP1 client I'm seeing issues with ISSUSER.exe running at 100% of one core and sometimes faulting.Once suggestion was to replace the jscript.v55 file, but that has not resolved the issue....

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Problems with SHOCKWAVEPLAYERv11.6.7.637

Anyone else have this problem? Patch won't download because has doesnt match what is being downloaded from adobe.com Downloading sw_lic_slim_installer.exe (3710 KB)...Hash for patch...

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How to upgrade from MS Lync to Skype for Bussiness using LANDesk (patch...

Hi, did anyone went through this process? What are the proper steps? I did try to use MS script that should switch from Lync to Skype but didn't work. Using patch management I didn't find the way...

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Repair Tasks not Showing After Portal Refreshes

Purpose This article explains the behavior of optional and recommended Patch Repair tasks as they relate to the LDMS Portal.Symptoms When creating a patch repair task as a policy, and setting the task...

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AfterApplying AdobeDC patch, all machines lost Adobe file associations

After applying the below patch, all machines that this was applied to, lost their local file associations with PDFs and are unable to open PDF docs via IE or Chrome. LANDESK Patch News Bulletin: Adobe...

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Unable to schedule and start a patch download

Overview: The ability to schedule and start a patch content download is limited to administrators. A non-administrator can schedule the download but they cannot start it. Resolution: This is by the...

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Scheduled Tasks

Hello: We are running LANDesk 9.6 with SP2 on Windows Server 2012 R2.  When we have tasks scheduled and those tasks run, it logs an error in the Event Viewer.  The error that is logged is "The...

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Status: "No Patches Available" in Scheduled Task status after scheduling...

IssueAfter scheduling a repair task or policy, clients complete with a status message of “Successful” a result of "No Patches Available" CauseThis is caused by patches in the repair task not being...

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not able to push landesk 9.6 agent

I have pushed the agent to new machines ,I am not getting any error .

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All Patches failed on Microsoft updates error 412- but its false error - 34...

I patch a server a server yesterday with roughly 40 Microsoft updates.All were downloaded prior to the job.Patch 34 patched just fine and I verified this on the server, but the Task in the Management...

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How to maintain patch content in LDMS 9.0 SP2 and earlier

The following article applies to a version of the product that is no longer officially supportedLatest information on this topic:How to manage replaced (superceded) patches in Security and Compliance...

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Allow creation and editing of Custom Patch Groups without over-assigning...

Similar to this thread here:  https://community.landesk.com/support/message/110694 This one deals with Patch Manager, but also seems to be a flaw in the way rights are assigned via RBA controls in...

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Recently downloaded patches don't seem to be "replacing" older patches.

I'm wondering if anyone else is seeing odd behaviour regarding "Replaced" patches. For example:Google ChromeI currently have patches listed from 43.0.2357.130 thru 44.0.2403.107.There are 10 patches in...

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Hi, Can you help me to update IE 11 update using Landesk

Hi , I am planning to deploy IE 11 in the workstations ( Windows 7 SP1 Machines ) I do not have a package for IE 11 . Can you help me how to download and push it from LANDESK

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Trouble downloading Patches (underlying connection was closed)

Landesk 9.6 SP2, this used to work just fine but it was maybe after an update that it stopped working? I'm not entirely sure. I can't connect using any of the patch servers. Small part of the error log...

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Post Repair Script

I think this should be a simple one.  I want to use a post repair script that lets the user know the repair has been completed.I tried using a simple msgbox command but the vulscan log said I did not...

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How to: Retain more vulscan logs before they are overwritten

Reviewed: 9/15/2015Applies to:  LDMS 9.6+By default, vulscan writes 7 logs to the ProgramData\Log folder and then begins overwriting existing logs to save disk space.  In LDMS 9.6+ this controlled by a...

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Keep more vulscan log files

Hello. Does anyone know if it's possible to increase the no. of vulscan log files that are stored on a device or is the limit of 11 hardcoded? Thanks in advance.

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How to change the default Patch Location for Security and Patch Manager

Applies to LANDesk Management Suite 8.8 and LANDesk Managment Suite 9DescriptionConfiguring the Patch Download LocationHow to properly set up a web and UNC share for the new patch locationCreating the...

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How to Scan for Specific Patches

How To:Purpose:StepsCreate Custom GroupCreate Distribution and Patch SettingRun Scan - Run NowRun Scan - Scheduled How To: How to scan for a specific patch or group of patches. Purpose: In some...

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