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Export report problem

I'm trying to export a report to an excel file so that I can perhaps import it into a database to graph and track over time, but when I try to export it I get an error, which when clicked on for...

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Reboot needed prompt in Landesk

Hello Folks, I am very much confused due to Landesk behaviour of Action under clean and repair history as reboot needed. Can someone explain me why its changing so frequently even no patching task is...

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Patch and Compliance Scan with Embedded OS write filter

I am attempting to patch our HP Thin Clients and have configured the agent for our Windows Embedded Standard 7 Agent to turn off the write filter.  During the window and whether I schedule or manually...

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LANDesk Security and Patch Manager - Product / Content List Report

This is a list of the products that Security Suite scans for.

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LANDesk Patch and Compliance: What does the Gather patch historical...

Question: What does the Gather patch historical information task do?What is different from the day to day patch history information?Is there a canned report that applies? Answer: Gather historical is...

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Additional file in custom patch is not downloaded to same directory as patch.

Problem:Additional file in custom patch is not downloaded to same directory as patch.  this causes a problem with the patch install. Cause:It is working as it should, the utility in the background that...

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LANDesk Data Analytics: Content Is Not Updating on Roll Up Core

Problem: Data Analytics content is not updated on a roll-up core when manually downloading the content or scheduling the content to be downloaded through Security and Compliance > Patch and...

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Error when downloading Patch Content: "Signature is not valid" and/or "Failed...

IssueWhen downloading Patch Content, new definitions are not downloaded.If download updates is run manually the error: "Signature is not valid" and "Failed to download platform information" are...

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Anyone having an issue with patch 2817430 (Office 2013 SP1)?

Reaching out to the community to see if anyone is seeing an issue with this patch. It keeps trying to install on devices that already have Office 2013 SP1 and fails with a 17028 exit code. l have...

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How do you download MAC updates for LANDesk?

We have just added some LANDesk agents to a small handful of MAC (OSX 10.1.2), the Patch scans finished and are reporting patches.  There are no auto-download options for most of these updates, and I...

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How to use autofix in patch manager

This article is aiming to provide basic information on how to use autofix in patch manager. To make autofix working, please make sure the configurations below have been properly set up:1. In agent...

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When running security scan (Vulscan.exe) getting error "unable to get the...

Symptoms The RC settings, Inventory settings, Client Connectivity settings are new settings in LDMS 9.5 SP1 and/ or SP2, The agent is upgraded from LDMS 9.5, vulscan can't download those settings.  The...

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Managing Replaced Patches AKA Patch Supercedence in LDMS 9.6

What is Patch Supercedence?Patch supercedence is when a newer patch completely replaces an older patch.  It is usually the best practice to only apply the latest patches rather than all of the patches....

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LANDESK Patch and Compliance Landing Page

Security and Compliance for LANDESK Management SuiteThis is a list of highly recommended documents for increasing overall knowledge of this component.  The articles listed below are applicable to...

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Unable to deploy linux patch

Landesk 9.5 SP2Hi, To deploy Linux vulnerabilities on client, I downloaded manually linux rpm from Red Hat website.The rpm are located on core sever (D:\Landesk\Packages\Patch_Compliance\rhlinux) When...

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"Patch-only settings" in "Distribution and Patch" setttings for LDMS 9.6

IntroductionThis document covers the Patch-only settings in Distribution and Patch settings which are new or moved in LDMS 9.6.Previously in LDMS 9.5 most of these settings were in "Scan and Repair"....

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MS14-045/KB2984615 reported Blue Screens

Infoweek reported today there may be an issue with 64bit OS and about 6 patches to be released.Blue Screen Stop 0x050 error reported for systems installing KB2976897, KB2982791, and KB2970228 |...

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Getting Started with Patch Manager in LDMS 9.6

IntroductionThis document is designed to give a new LANDESK Administrator a quick way to setup Patch Manager in LDMS 9.6.  It is certainly not the only way to do it, but it will get you started so you...

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Skype updates are not installing depending on the version

>>>ENVIRONMENT This solution has been tested in the following environments: LANDesk Management Suite 9.0 SP3 and SP4LANDesk Management Suite 9.5 SP2    [13.08.2014]LANDesk Management Suite...

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After upgrading to LANDESK 9.6, the 'Download updates' screen still shows 9.5...

ErrorWhen opening the Console, choosing Patch Management and clicking the 'Download Updates' option, the menu shows the 9.5 menu-options (mostly recognizable because the LANDESK 9.5 Updates can still...

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