Hi,
We are new to the Patch and Compliance components of EPM.
We are testing at the moment.
I have a workstation that has vulnerabilities that need applying/repairing.
I have run the "Security and Patch Information" for my test workstation and selected a critical vulnerability and created a task to "repair" it.
The repair fails with a code 412.
I have checked the vulscan.log for more detail and get the following issues...
Thu, 20 Dec 2018 10:24:39 Command Interpreter running
Thu, 20 Dec 2018 10:24:39 successfully created the TimberWrapper instance
Thu, 20 Dec 2018 10:24:39 uniqueFilename: Windows6.1-KB3020393-x86_tw6631-19554.msu
Thu, 20 Dec 2018 10:24:39 Repairing Patch Guid 54019: {0000d303-0000-0000-0000-000000000000}, Lang: INTL, UniqueFilename: Windows6.1-KB3020393-x86_tw6631-19554.msu
Thu, 20 Dec 2018 10:24:39 Has not been scanned before repair, scanning
Thu, 20 Dec 2018 10:24:39 ScannedMachineResults.Count: 0, already scanned: false
Thu, 20 Dec 2018 10:24:39 ReportReplacedPatchesFlag: true
Thu, 20 Dec 2018 10:24:39 Setting DiagnosticTraceFilter to PatchDetection
Thu, 20 Dec 2018 10:24:39 Clearing patches info
Thu, 20 Dec 2018 10:24:39 Deleting files under C:\Program Files\LANDesk\LDClient\timber\InstalledPatches...
Thu, 20 Dec 2018 10:24:39 Deleting files under C:\Documents and Settings\All Users\Application Data\vulscan\MissingPatches...
Thu, 20 Dec 2018 10:24:39 Starting scan...
Thu, 20 Dec 2018 10:24:39 ERROR: Scan failed, failed to start scan (0xdd7994)
Thu, 20 Dec 2018 10:24:39 Scan failed, setting m_AlreadyScanned to false
Thu, 20 Dec 2018 10:24:39 ERROR: Scan failed. Scan failed, failed to start scan (0xdd7994)
Thu, 20 Dec 2018 10:24:39 ERROR: Repair failed
Thu, 20 Dec 2018 10:24:39 Repair returned: 0x0
Thu, 20 Dec 2018 10:24:39 Repaired: False
Thu, 20 Dec 2018 10:24:39 ReportRepairResult returned failure: Repair failed
Thu, 20 Dec 2018 10:24:39 Message returned from repair script was Repair failed
Thu, 20 Dec 2018 10:24:39 ERROR(RunVbScript) Failed to run command - 80004005
Thu, 20 Dec 2018 10:24:39 DownloadPatch ERROR: Failed to run commands (80004005).
Thu, 20 Dec 2018 10:24:39 Last status: Failed
Thu, 20 Dec 2018 10:24:39 DeferredReportAction: name 'Windows6.1-KB3020393-x86_tw6631-19554.msu', code '1', type '-1', status 'Repair failed'
Thu, 20 Dec 2018 10:24:39 App killer is stopping
Thu, 20 Dec 2018 10:24:39 Running post-install/uninstall script
Thu, 20 Dec 2018 10:24:39 RunPatches completed. 1 processed. 0 installed. 1 failures.
Thu, 20 Dec 2018 10:24:39 Sending previous action history to core
Any ideas or thoughts as to what the issue could be and potential fix ?
Thanks in advance !