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Error: "Failed. Cannot Interpret Data" when running a Security and Compliance...
IssueError: "Failed. Cannot Interpret Data" or "Unable to process vulnerability data stream" occurs while running a Security and Compliance scan (vulscan) If running a "Security/Compliance scan" task...
View ArticleReboot Task will not work with Servers
I have a handful of servers that I like to reboot once a week to "refresh" them. I created a Reboot Task. My settings are: Act as if reboot is ALWAYS needed. I move a server in and it fails. It comes...
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Error: "Server Busy" when running a Vulnerability Scan
IssueResolutionsThe identity of the application pool does not have the Replace a process level tokenuser right. Incorrect alternate Core Server name specified in Scan and Repair settingsCore Server...
View ArticleTrouble downloading Patches (underlying connection was closed)
Landesk 9.6 SP2, this used to work just fine but it was maybe after an update that it stopped working? I'm not entirely sure. I can't connect using any of the patch servers. Small part of the error log...
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How to troubleshoot Core Server patch content download issues
DetailsLog LocationsCannot connect to LANDESK Patch Content servers and/or vendor patch download locationsVulnerability content category not showing up in the Download Updates windowA particular...
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How to Import and Export Patch Content
Purpose This document outlines how to import and export LDMS Patch Content/Definitions. This can be useful to know when moving content between LDMS Cores. Example:Export Custom Definitions on one Core,...
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Issue: Download Updates Options Missing or show 'Do Not Remove'
Symptoms: When launching Download Updates, the Definition types and/or Languages column are missing entries, and only show: do not remove. required to make scrolling work right.do not remove. Other...
View Articlenot able to push landesk 9.6 agent
I have pushed the agent to new machines ,I am not getting any error .
View ArticleDistribution and Patch Settings (Pre-repair Script)
Hello! I need to run a pre-repair script to enable the Windows Update service before the patching process begins. I have a VB script that sets the service to automatic and works correctly, but the...
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How to establish a Patch and Compliance Baseline Patch Group
This document assumes that you are getting started with patching, or that you are redesigning your patch processes at a high level. Before applying any patches you should familiarize yourself with the...
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High CPU Usage by ISSUSER.exe
On LD 9.6 SP1 client I'm seeing issues with ISSUSER.exe running at 100% of one core and sometimes faulting.Once suggestion was to replace the jscript.v55 file, but that has not resolved the issue....
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Internet Explorer 11 via Patch & Compliance
Hey All, Is anyone in the process of rolling out IE11 yet and managed to deploy it via patch and compliance in an efficient way? I'm currently trying to figure out a way to minimise reboots to the...
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About Vulscan switches for Windows clients
Vulscan Switches for Windows AgentsVulscan switches to control scan typesExample: "Vulscan /scan=0 /showui" will scan the type "Vulnerabilities" while showing the LANDESK Vulscan UI.General...
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Patch Managemnt Reporting Question - Detected Patches by Computer
Hi there. I was looking for a way to report on LANDesk Patch management on required or detected patches for each computer. I have seen the canned report “Computers with the most detections” give the...
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Patching In House Software
Our company has written and deployed an in-house application that we would like to utilize LDMS (v9.6 SP2) to track the version of the software and perform patching if the version is out of date. Is...
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Issue: Agent Continually Prompts for Reboot
Note: Landesk references Windows API to determine whether or not a Windows device needs a reboot. Having a Landesk agent installed on your device allows the device to present a Landesk reboot GUI if a...
View ArticleAbout Patch Codes for Inventory
Patch Install Succeeded: Code 0 = Unknown or Not Installed Code 1 = Failed Code 2 = Successful Patch Currently Installed: Code 0 = No Code 1 = Yes Code -1 = The patch installation cannot be detected....
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LANDESK Security and Compliance Landing Page
Important NoticesAbout LANDESK support program for Windows XP patch content Initial Install and ConfigurationLANDESK Management Suite 9.6 patch & compliance documentationGetting Started with Patch...
View ArticleError: "Invalid column name 'scan' when downloading content after Service...
IssueGet the following error when downloading Patch Content after installing SP1 on the 9.6 Core Server:Invalid column name 'Scan' CauseDATAMARTPM.XML did not get updated in the Managementsuite folder...
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Troubleshooting Client Reboot Issues
Troubleshooting Client Reboot IssuesThe purpose of this document is to answer some of the most common questions that are asked in terms of clients being rebooted. LANDesk offers several different...
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