Hello,
I have three issues with the new next gen patching system.
Landesk version = 2016.3 10.1.0.168
- Some of the 3rd party applications will not automatically download the patch even though it has been detected on multiple workstations.
- Custom variables for patch definitions is empty and greyed out. For example there use to be multiple custom variables for Java.
- In the Affected Computers section of the Meltdown patch MS18-01-MR7-INTL I'm seeing a large amount with the "Reason" stating the "Pre-Req Check Failed." I know one of the requirements for this is the reg key that certain Antivirus software needs to place. We have Symantec and I have confirmed that it is placing the reg key in the proper spot. I know there will be some that were missed but Landesk is reporting 4000+ workstations with "Pre-Req Check Failed"
Wondering if anyone else has these two issues before I open a case with Support.
Thanks,
Andrew