Next Gen Patching Issues

Hello,

I have three issues with the new next gen patching system.

Landesk version = 2016.3        10.1.0.168

1. Some of the 3rd party applications will not automatically download the patch even though it has been detected on multiple workstations.
   
   
   
2. Custom variables for patch definitions is empty and greyed out. For example there use to be multiple custom variables for Java.
   
   
   
   
3. In the Affected Computers section of the Meltdown patch MS18-01-MR7-INTL I'm seeing a large amount with the "Reason" stating the "Pre-Req Check Failed." I know one of the requirements for this is the reg key that certain Antivirus software needs to place. We have Symantec and I have confirmed that it is placing the reg key in the proper spot. I know there will be some that were missed but Landesk is reporting 4000+ workstations with "Pre-Req Check Failed"
   
   

Wondering if anyone else has these two issues before I open a case with Support.

Thanks,

Andrew