Dear All,
From I LANDesk Management Suite 9.6 SU 3.I observe patch can't download new patch since October 2017 (Checked from sort publish date)
Inspection and correction
I try to reactivate license.
I already checked license as below.
I try to checked path location for download.
Log file as below.
01/09/2018 18:04:56 INFO 7768:1 : ------------------- Update process started --------------------
01/09/2018 18:04:56 INFO 7768:1 : Verifying access to site US West Coast (https://patch.landesk.com)
01/09/2018 18:05:15 INFO 7768:1 : Downloading Patches
01/09/2018 18:05:15 INFO 7768:1 : Attempting to download 0 patches
01/09/2018 18:05:24 INFO 7768:1 : Updating patch downloaded status for 44327 patches
01/09/2018 18:07:57 INFO 7768:1 : Finished downloading patches
01/09/2018 18:07:59 INFO 7768:1 : Completed updating definitions
01/10/2018 09:38:26 INFO 20204:Main Thread : ------------------- Update process started --------------------
01/10/2018 09:38:27 INFO 20204:Main Thread : Verifying access to site Europe (https://patchemea.landesk.com)
01/10/2018 09:38:51 INFO 20204:Main Thread : Downloading Patches
01/10/2018 09:38:51 INFO 20204:Main Thread : Attempting to download 0 patches
01/10/2018 09:38:55 INFO 20204:Main Thread : Updating patch downloaded status for 44327 patches
01/10/2018 09:41:22 INFO 20204:Main Thread : Finished downloading patches
01/10/2018 09:41:24 INFO 20204:Main Thread : Completed updating definitions
01/10/2018 09:47:22 INFO 20204:Main Thread : ------------------- Update process started --------------------
01/10/2018 09:47:22 INFO 20204:Main Thread : Verifying access to site US East Coast (https://patchec.landesk.com)
01/10/2018 09:47:25 INFO 20204:Main Thread : Downloading Patches
01/10/2018 09:47:25 INFO 20204:Main Thread : Attempting to download 0 patches
01/10/2018 09:47:33 INFO 20204:Main Thread : Updating patch downloaded status for 44327 patches
01/10/2018 09:49:53 INFO 20204:Main Thread : Finished downloading patches
01/10/2018 09:49:56 INFO 20204:Main Thread : Completed updating definitions
01/10/2018 10:01:37 INFO 21324:Main Thread : ------------------- Update process started --------------------
01/10/2018 10:01:38 INFO 21324:Main Thread : Verifying access to site US West Coast (https://patch.landesk.com)
01/10/2018 10:01:55 INFO 21324:Main Thread : Downloading Patches
01/10/2018 10:01:55 INFO 21324:Main Thread : Attempting to download 0 patches
01/10/2018 10:02:02 INFO 21324:Main Thread : Updating patch downloaded status for 44327 patches
01/10/2018 10:04:30 INFO 21324:Main Thread : Finished downloading patches
01/10/2018 10:04:32 INFO 21324:Main Thread : Completed updating definitions