| The following article applies to a version of the product that is no longer officially supported |
| Latest information on this topic: | Post EOL Windows XP Patch Content |
|---|
Applies to all versions of LANDesk Management Suite, LANDesk Security Suite and LANDesk Patch Manager.
What is the Problem?
LANDesk Patch Management License includes access to Microsoft Vulnerabilities. The default vulnerabilities will include detection logic and download access to patches for Windows XP SP3 and newer. They will not detect, or download a patch for Windows XP SP2 or Windows 2000. LANDesk is currently publishing additional definitions to extend detection to Windows XP SP2 and Windows 2000. These definitions will detect the vulnerabilities, but the patch will not download and must be downloaded manually.
This includes some Microsoft vulnerabilties such as :
- MS10-046_WINXPSP2_WIN2000
- MS10-049_WINXPSP2_WIN2000
- MS10-051_WINXPSP2_WIN2000
- MS10-052_WINXPSP2_WIN2000
- MS10-053_WINXPSP2_WIN2000
- MS10-055_WINXPSP2_WIN2000
Why did this Happen?
Microsoft ended mainstream support for Windows 2000 Server and Client and Windows XP SP2 on July 13, 2010. Due to their support decision, they are no longer making patches available to the public where the operating system is Windows 2000 Server/Client or Windows XP SP2. To gain access to this patch content customers must purchase or have an Extended Support contract with Microsoft.
Because Microsoft requires their customers to purchase the Extended Support contract, we recognize that the patches released under that contract are also purchased and can not be released freely. Microsoft will not provide these patches to us, so we cannot provide the patches through the patch management system or from our LANDesk Support group.
Where can I get help?
If you have an Extended Support contract with Microsoft, you can contact them and receive the download link from their support group. If you do not currently have an Extended Support contract, you can contact them and inquire about purchasing one. Once you have acquired the patch you can manually place it in your patch location. Once it is placed there, LANDesk Patch Manager will recognized the patch and you can patch systems with the special defintions.
LANDesk recommends creating and pursuing a plan to upgrade all machines in the environment to supported versions of Microsoft Operating systems in order to ensure continued patch availablity and improved security. We recognize this isn't always immediately possible and so will continue to publish anything we can to help customers on Windows XP SP2 and Windows 2000.
The information below covers upgrade options or paths recommended by Microsoft if your desire is to upgrade your Operating Systems rather than purchase an Extended Support agreement from Microsoft:
- Windows Team Blog - Windows 2000 Server, Windows 2000 Client and Windows XP SP2 Support Ends July 2010
- Microsoft - Windows 2000 End of Support Solution Center