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Patch Failing "All Patches Failed" - Office 365

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The following error messages were pulled out of the clients vulscan.log when attempting to patch Office 365.  I followed the document and have the patches in the folder specified.  I can browse to the patch folder in a web browser and see the files on the client.

 

Sun, 30 Sep 2018 16:16:11 -------------------Patch Installation----------------------

Sun, 30 Sep 2018 16:16:11 BeginWaitForMutex 'Global\vulscan_continue'

Sun, 30 Sep 2018 16:16:11 WaitForMutex 'Global\vulscan_continue' succeeded

Sun, 30 Sep 2018 16:16:11 Getting list of autofix patches

Sun, 30 Sep 2018 16:16:11 HTTP POST: http://LANDESK01.ck.c-k.com:443/WSVulnerabilityCore/VulCore.asmx

Sun, 30 Sep 2018 16:16:11 Setting a proxy...

Sun, 30 Sep 2018 16:16:11 Setting socket timeout to 1000 * 60 * 4

Sun, 30 Sep 2018 16:16:12 Success

Sun, 30 Sep 2018 16:16:12 1 patches were found to run

Sun, 30 Sep 2018 16:16:12 Last status: Done.  1 patches were found

Sun, 30 Sep 2018 16:16:12 No patch download required for *MSO365_MONTHLY_16.0.10730.20102_X64

Sun, 30 Sep 2018 16:16:12 Removing local scheduler maint window task: 893751

Sun, 30 Sep 2018 16:16:12 Checking for other running install/repair actions

Sun, 30 Sep 2018 16:16:12 Last status: Waiting

Sun, 30 Sep 2018 16:16:12 BeginWaitForMutex 'Global\SDClientLockMutex'

Sun, 30 Sep 2018 16:16:12 WaitForMutex 'Global\SDClientLockMutex' succeeded

Sun, 30 Sep 2018 16:16:12 Last status: Done

Sun, 30 Sep 2018 16:16:33 Exit Code: 0 (0x0)

Sun, 30 Sep 2018 16:16:33 Launched desktop instance of vulscan to detect full screen apps.  It returned: 0

Sun, 30 Sep 2018 16:16:33 Running patch *MSO365_MONTHLY_16.0.10730.20102_X64

Sun, 30 Sep 2018 16:16:33 Running pre-install/uninstall script

Sun, 30 Sep 2018 16:16:33 ERROR: Failed to open Patch monitoring info HKLM\Software\LANDesk\ManagementSuite\WinClient\PatchMonitoring (0x2)

Sun, 30 Sep 2018 16:16:33 Patch directory : 'C:\Program Files (x86)\LANDesk\LDClient\sdmcache\'

Sun, 30 Sep 2018 16:16:33 Patch name : '*MSO365_MONTHLY_16.0.10730.20102_X64'

Sun, 30 Sep 2018 16:16:33

Sun, 30 Sep 2018 16:16:33 Command Interpreter running

Sun, 30 Sep 2018 16:16:33 Work Path: C:\Program Files (x86)\LANDesk\LDClient\

Sun, 30 Sep 2018 16:16:33 regsvr file:C:\WINDOWS\system32\regsvr32.exe

Sun, 30 Sep 2018 16:16:33 fullPathDll of DLL file:C:\Program Files (x86)\LANDesk\LDClient\O365Util.dll

Sun, 30 Sep 2018 16:16:33 obtaining core server name LANDESK01.ck.c-k.com from scriptable interface.

Sun, 30 Sep 2018 16:16:33 Core server Name:  LANDESK01.ck.c-k.com

Sun, 30 Sep 2018 16:16:33 Hash File: O365Util.dll

Sun, 30 Sep 2018 16:16:33 In SendRequest: Action = SOAPAction: "http://tempuri.org/GetHashForSingleFile"

 

 

Sun, 30 Sep 2018 16:16:33 SendRequest: SOAPAction: "http://tempuri.org/GetHashForSingleFile"

 

 

Sun, 30 Sep 2018 16:16:33 Action SOAPAction: "http://tempuri.org/GetHashForSingleFile" failed, socket error: 10054, SOAPCLIENT_ERROR: 5.  Status code: -1, fault string:

Sun, 30 Sep 2018 16:16:33   Retrying in 7 seconds...

Sun, 30 Sep 2018 16:16:36 Last status: Retrying in 4 seconds...

Sun, 30 Sep 2018 16:16:37 Last status: Retrying in 3 seconds...

Sun, 30 Sep 2018 16:16:38 Last status: Retrying in 2 seconds...

Sun, 30 Sep 2018 16:16:39 Last status: Retrying in 1 seconds...

Sun, 30 Sep 2018 16:16:41 Success

Sun, 30 Sep 2018 16:16:41 Work Path: C:\Program Files (x86)\LANDesk\LDClient\

Sun, 30 Sep 2018 16:16:41 GetFileHash: could not find "C:\Program Files (x86)\LANDesk\LDClient\O365Util.dll"

Sun, 30 Sep 2018 16:16:41 obtaining core server name LANDESK01.ck.c-k.com from scriptable interface.

Sun, 30 Sep 2018 16:16:41 About to call DownloadFiles (1 files) with these settings:

Sun, 30 Sep 2018 16:16:41 m_allowedBandwidthWAN: 91

Sun, 30 Sep 2018 16:16:41 m_allowedBandwidthLAN: 91

Sun, 30 Sep 2018 16:16:41 m_discardPeriodSeconds: 604800

Sun, 30 Sep 2018 16:16:41 m_preserveDirectoryStructure: 0

Sun, 30 Sep 2018 16:16:41 m_bUseWanBWForPush: 0

Sun, 30 Sep 2018 16:16:41 m_bSynchronize: 0

Sun, 30 Sep 2018 16:16:41 Allowed download methods(m_downloadControl):

Sun, 30 Sep 2018 16:16:41 Peer

Sun, 30 Sep 2018 16:16:41 Source

Sun, 30 Sep 2018 16:16:41 m_preferredServerControl: AttemptPreferredServer

Sun, 30 Sep 2018 16:16:54 http://LANDESK01.ck.c-k.com/ldlogon/O365Util.dll Done

Sun, 30 Sep 2018 16:16:55 Last status: Done

Sun, 30 Sep 2018 16:16:55 Downloaded  C:\Program Files (x86)\LANDesk\LDClient\O365Util.dll

Sun, 30 Sep 2018 16:16:55 Download the following file successfully: O365Util.dll

Sun, 30 Sep 2018 16:16:55 Called CreateProcess: "C:\WINDOWS\system32\regsvr32.exe"

Sun, 30 Sep 2018 16:16:55 Exit Code for process C:\WINDOWS\system32\regsvr32.exe: 0, (0x0)

Sun, 30 Sep 2018 16:16:55 The result of regsvr32 is:  0

Sun, 30 Sep 2018 16:16:55 Create object of  O365Util

Sun, 30 Sep 2018 16:16:55 created the instance ok : O365Util

Sun, 30 Sep 2018 16:17:07 Register C2RCom returnCode:0

Sun, 30 Sep 2018 16:17:07 Custom Variable URL : http://landesk01.ck.c-k.com/Patch/Office365/2016/Current/x64/

Sun, 30 Sep 2018 16:17:07 Patch Binaries URL : http://landesk01.ck.c-k.com/Patch/Office365/2016/Current/x64/

Sun, 30 Sep 2018 16:17:09 ReportRepairResult returned failure: Failed to execute download and apply actions for installer

Sun, 30 Sep 2018 16:17:09 Failed to execute installer. ReturnCode:5

Sun, 30 Sep 2018 16:17:09 Message returned from repair script was Failed to execute download and apply actions for installer

Sun, 30 Sep 2018 16:17:09 ERROR(RunVbScript) Failed to run command  - 80004005

Sun, 30 Sep 2018 16:17:09 DownloadPatch ERROR: Failed to run commands (80004005).

Sun, 30 Sep 2018 16:17:09 Last status: Failed

Sun, 30 Sep 2018 16:17:09 DeferredReportAction: name '*MSO365_MONTHLY_16.0.10730.20102_X64', code '1', type '-1', status 'Failed to execute download and apply actions for installer'

Sun, 30 Sep 2018 16:17:09 App killer is stopping

Sun, 30 Sep 2018 16:17:09 Running post-install/uninstall script

Sun, 30 Sep 2018 16:17:10 RunPatches completed.  1 processed.  0 installed.  1 failures.

Sun, 30 Sep 2018 16:17:10 Sending previous action history to core

Sun, 30 Sep 2018 16:17:10 HTTP POST: http://LANDESK01.ck.c-k.com:443/WSStatusEvents/EventHandler.asmx

Sun, 30 Sep 2018 16:17:10 Setting a proxy...

Sun, 30 Sep 2018 16:17:10 Setting socket timeout to 1000 * 60 * 4

Sun, 30 Sep 2018 16:17:10 Success

Sun, 30 Sep 2018 16:17:10 Last status: Done

Sun, 30 Sep 2018 16:17:10 Reboot action set to 'never.'  Not rebooting.

Sun, 30 Sep 2018 16:17:10 Reboot and rescan.  Rescan set to false, so doing nothing.

Sun, 30 Sep 2018 16:17:10 ReleaseMutex 'Global\SDClientLockMutex' succeeded. Code: 0

Sun, 30 Sep 2018 16:17:10 No 'continue' tasks

Sun, 30 Sep 2018 16:17:10 ReleaseMutex 'Global\vulscan_scan' succeeded. Code: 0

Sun, 30 Sep 2018 16:17:10 Exiting with return code 0x8db3019c (412).

Sun, 30 Sep 2018 16:17:11 Process is terminating, cleaning scanner...


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