Description
Ivanti Endpoint Manager Patch and Compliance Manager may include certain vulnerability definitions which require a manual download of the patch file. The message "Skipping manual download patch..." may be displayed in the Downloading Patches window, as shown below:
Image may be NSFW.
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Cause
There are a few potential reasons for a patch file to require a manual download:
- Vendor does not provide patch download URLs.
- Customers have to get the patches via e-mail or by registering a user on vendors’ website.
- The different versions of the product updates use the same download URL.
- The old patches have been replaced by the latest ones. And the download URLs for the old patches are not available.
- Vendor requires a License Agreement that cannot be bypassed by Ivanti.
Resolution
When a vulnerability definition is marked as requiring a manual download of the patch file, please follow these steps:
- Download the patch from vendor site manually.
- Modify the filename as described in the property of the Ivanti Patch definition field.
- Place the downloaded file into the core server's Patch folder.
